Shin

  • Total activity 62
  • Last activity
  • Member since
  • Following 0 users
  • Followed by 0 users
  • Votes 0
  • Subscriptions 29

Articles

Recent activity by Shin Recent activity Votes
  • When will I get refunded for the cancelled order?(Paypal)

    When will I get refunded for the cancelled order? I've checked my bank account since yesterday, and it doesn't show up anything yet. ---------------------------------------------------------------...

  • What if I forget my password?

    If you're on the KollectionK home page, please click the “Login” on the main menu. Then click on the “Forgot your password?” and you’ll be prompted to enter your email address. Please enter your em...

  • How do I change my password?

    If you're on the KollectionK home page, please click the “Login” on the main menu. Then click on the “Forgot your password?” and you’ll be prompted to enter your email address. Please enter your ...

  • How can I edit my shipping address?

    Shipping addresses can always be added, removed, and edited on your Account page. And you can set a default address for a easy and quick checkout. You can also edit your shipping information at c...

  • Where will my order be shipped from?

    We're based in Seoul, South Korea. And all orders are shipped from South Korea. Don't worry about North Korea. We'll protect your package from North Korea and any danger.

  • How could I track my order?

    After we send out your package, you'll receive an shipping confirmation email including tracking number. The email includes a tracking number and a link. Currently we use two courier companies. On...

  • Contact us

    You didn't find an answer? Do you want to contact us? Click here or email to support@kollectionk.com  

  • I failed to complete my order.

    Maybe you tried to pay via Skrill. Sometimes other customers experience same issue. Please try to pay via Paypal. You don't need a Paypal account. You can pay with your credit card via Paypal. 

  • How long will it take for me to receive my order?

    Would you like to know delivery time? We have three methods: Standard shipping, Priority shipping, Express shipping. Delivery time varies according to the shipping method you choose and your addr...

  • I received an email about Delivery Failure.

    You received an e-mail that your order failed to be delivered? Maybe a postman has left a notice. Please find the notice. It includes information about post office to pick up your package.   You...